Shelby McKenzie

Client Care Representative
Shelby joined our team in 2016, she has worked in both our Langdon and Strathmore Veterinary Clinics but now is exclusively in Strathmore. Shelby attended Old’s College and obtained her Veterinary Medical Receptionist certificate in 2011.

Shelby has always had a love for animals and knew that working in a Veterinary Clinic was where she was meant to be.

Her goal with every patient visit is to engage with clients and patients to make their visit as pleasant and comforting as possible, no matter the circumstances.

Shelby has a very needy cat named Toby who keeps her family busy every day!

A motto that Shelby lives by is: Don’t sweat the small stuff and always be yourself.

Last updated: September 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!


  • Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
  • Continue the use of credit cards as the preferred payment method.
  • Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
  • 3. OPERATING HOURS We are OPEN with the following hours:
    Monday to Friday: 8:00 am - 5:00 pm
    Saturday & Sunday: Closed

    4. NEW PET OWNERS Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Strathmore Veterinary Clinic